Privacy Policy

This Privacy Policy explains how Glow'd Up Booking ("we", "our", or "us") collects, uses, and protects personal information when you use our website and app services.

1. Information We Collect

Depending on your use, we may collect:

• Account information such as name, email address, phone number, and account identifiers.
• Profile, service, client, appointment, review, message, and booking information you submit in the app.
• Photos and images you upload for profiles, services, galleries, products, or related business content.
• Appointment and payment-related records.
• Calendar information when you enable calendar management or calendar sync features.
• Push notification tokens and notification preferences for booking, account, and message updates.
• Technical data (device, logs, diagnostics, app performance).
• Approximate or precise location data when relevant to nearby discovery, provider locations, or service areas.

2. How We Use Information

• Provide and operate booking, account, and customer support features.
• Process appointments and related payment/deposit workflows.
• Display professional profiles, uploaded images, services, locations, availability, and booking pages.
• Support calendar management, outside-commitment blocking, reminders, and appointment scheduling.
• Send service updates, confirmations, and transactional messages.
• Deliver push notifications for bookings, messages, payments, account updates, and related service activity.
• Improve reliability, performance, and security of our services.
• Comply with legal and regulatory requirements.

3. Payments

Payments, deposits, tips, subscriptions, and related billing activity may be processed through third-party payment providers such as Stripe, RevenueCat, Apple, or Google Play, depending on platform and feature. We do not store full payment card details on our own servers.

4. Sharing of Information

We may share data with trusted service providers that help us operate the platform, such as:

• Cloud/database infrastructure providers.
• Payment processors and subscription services.
• Email and communication providers.
• Push notification and app delivery providers.
• Analytics and diagnostics providers.

We may also disclose information if required by law, regulation, or legal process.

5. Data Retention

We retain information as long as needed to provide services, comply with legal obligations, resolve disputes, and enforce agreements.

6. Security

We implement reasonable technical and organizational measures to protect your information. No system is 100% secure, but we continuously work to improve safeguards.

7. Your Choices

• You can update profile information in your account settings.
• You can request account/data deletion in the app from account settings where available.
• You can also request account/data deletion by contacting us.
• You can control optional permissions such as location, calendar, photos, and notifications from your device settings.
• You can opt out of non-transactional communications where available.

8. Children's Privacy

Our services are not directed to children under 13. We do not knowingly collect personal information from children under 13.

9. International Users

Your information may be processed in countries other than your own. We take steps to protect personal data in accordance with applicable laws.

10. Changes to This Policy

We may update this policy from time to time. We will post updates on this page and revise the "Last updated" date.

11. Contact

If you have privacy questions or requests, contact us at: admin@kamaralabs.com